October 2017  

President's Report

We hope you enjoyed our September program on Project Search presented by Laura Winston Smith. Come join us this month for How to Deal with Drama Kings & Queens with Minnie Lenox.

During the September meeting, the members present voted on the new board. I am pleased to announce the 2018 WCASHRM Board.

Officers: (One Yr Term)
President – Mary Ann Wiestner, SHRM-CP, PHR 
President-Elect – Linda Heitz, SHRM-CP, PHR
V.P of Programs – Minnie Lenox
V.P of Membership – Marina Mueller, SHRM-CP, PHR
Secretary-Treasurer – Terry Davis

Directors: (One-Yr Term) 
Certification – Allison Ramsey, SHRM-CP, PHR
Diversity – Kymberlie Jones
Legislative – Bruce Cross
Workforce Readiness - Lanette Bryant
College Relations – Tyler Porterfield
SHRM Foundation – Sonya Arnold

Non-Board Positions (Volunteers/ Not Board Voting Members):
Managers' Seminar Chair & Technology Coordinator - Tara Arthur, SHRM-CP, PHR 
Job Fair Booth Coordinator – Amanda Mace
Holiday Party (December 2018) – Deanna Harris
State Conference Door Prize Chair – Mary Swope

We appreciate our board member’s willingness to volunteer and serve their profession!

Please mark your calendars for the following Programs/ Events of interest:
October 14, 2017 - SGK Breast Cancer Race for the Cure (Little Rock)
December 12, 2017 -WCASHRM Holiday Party (location TBA)
April 4- 6, 2018 - Arkansas SHRM Conference (Hot Springs Convention Center)
August 23, 2018 - Managers Seminar (Hot Springs Convention Center)

Congratulations to Christina McNutt on being the recipent of our scholarship. Christina is a junior at the University of Arkansas in Little Rock seeking a degree in Business Management with an emphasis in Human Resources. Christina hopes to be a member of our chapter after graduation. (Pictured below with Janet Edgar, College Relations Director and Shayne King, President.)


Thank you to everyone who to the underwear drive which benefited The CALL.  Please continue to support our community outreach programs. If you have organizations you would us to support or partner with please contact Deanna Harris or myself.

For our Christmas party this year, which will be December 12th, the board has decided to continue to hold a SILENT AUCTION with the proceeds going to the SHRM Foundation as part of our annual fundraising. Members can bring their items to the October or November meeting or to the Christmas party. **If you plan to bring your item to the Christmas party, please email Sonya Arnold ( the item to be auctioned and the value, so she can prepare the necessary bid sheet.

Our next meeting will be on October 31, 2017 at CHI St. Vincent Health Center. I hope to see everyone there!


Back to top

Monthly Sponsor

Express Employment Professionals is a local staffing agency owned by Neal and Rhonda Harrington. Express–Hot Springs opened in 2007 and offers full-time employment, as well as traditional temporary staffing in both administrative and light industrial fields. Our office is located at 1702 Malvern Avenue, Suite B. Come by the office, call 501-520-0333 or visit our website at to find out more about how Express can assist you in finding your dream job or employee. 


Back to top

Meeting Topic

How to Deal with Drama Kings & Queens
with Minnie Lenox

Statistics show that drama in the workplace takes from employee production, divides departments, blurs roles and responsibilities and sets an overall tone of negativity for any company.  Human Resources and Managers deal with HUMANS daily, so they are often faced with issues such as personal lives, health, finances and other issues bleeding over into the workplace.  These things are inevitable, so a Drama King or Queen can only make things worse.  This will give you  tools to help with information gathering , communication styles . .  even discipline to help you move through the conflict started by a Drama Kling or Queen.

Minnie Lenox, a native of Hot Springs, attended Langston High, Hot Springs High, Indiana University, GCCC/Quapaw Vocational Technical and Henderson State where she majored in Business Administration with a minor in Engineering. In 1982, she went to work for the Chamber of Commerce and the Advertising & Promotion Commission as the Office Manager over Personnel. In 1990, the City began providing the administrative duties for Advertising & Promotion and she then became a Trainer for the City of Hot Springs. In 1992, she was appointed as the Training Coordinator. In 1996, she attended Oklahoma State University where she became certified as a Training & Development Specialist. In 2004, she was promoted to the position of Director of Human Resources for the City. She has written & conducted numerous workshops in Professional Development, Customer Service, Teamwork, Leadership in Today’s Workplace, Diversity in the Workplace, Sexual Harassment, Dealing with Negativity in the Workplace, Stress Management & Workplace Ethics.

1 hour SHRM and HRCI pending


WCASHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program.  It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit. 

Back to top

Membership Corner

Please  join me in welcoming our New Member

Amy Berger – Arkansas Beverage Sales

I would like to point out an observation I have made at the monthly meetings.  It seems we all have a tendency to sit with the same group of members.  Might I suggest that when you come to our monthly meetings reach out to other members, introduce yourself, take the time to get to know others in our group.  We need to make sure that everyone feels welcomed it can be a little scary when you don’t know anyone.

If you know someone that can benefit from our local group, give me a call or drop me an email. My contact information is Marina Mueller 501-321-4417 or  I will be very happy to reach out to them to explain how our group can be beneficial to them.

Over the past month and based on our SHRM Membership Audit, I have been reaching out to our At-Large SHRM members and reminding / encouraging them to list our chapter as their primary chapter and to participate in our local group monthly meetings.  I know we are all busy, however, the knowledge and education received and networking capabilities by attending the meetings is invaluable.

Back to top

Upcoming Events

Thank you for your generous “underwear” donations in September to benefit the The Call in Garland & Hot Spring Counties. They really appreciated the chapter’s donations.

This month we are holding a toilet paper and paper towel drive to benefit The Hope Movement, which provides such needs as a safe living environment, skills for gainful employment, life-skills training, and counseling to help women move forward from an addictive lifestyle.

If you recall, the Chapter did a white towel drive for The Hope Movement last fall to help them get their 8 bedroom home set-up. I had the pleasure of walking through the home last month, and it looked amazing. All of the woman who are placed there are doing well.

If you have any questions about the organization and how else you can help, please email or visit their website at


A group of 8th graders at Lakeside High School in Hot Springs are partnering with the United Way to help those who don't have a place to lay their heads at night. 

This is the first year the students have joined the event and are hoping to have a big impact on their community. 

The idea started as a simple bulletin board with available jobs for the homeless, but the kids quickly realized that wasn't enough so they're adding other elements. 

In addition to food they'll offer clothes, showers, haircuts and even a computer work station for people to work on resumes. We do not have a date yet, but this event will be called an “opportunity fair” that will be held in conjunction with the point in time homeless count in January. 

The students are looking for more support from our community, so we reached out to them to find out how our chapter members can assist them with their workforce readiness project. Be watching for more information on our website, on Facebook, and in the monthly newsletter.

Back to top

SHRM Foundation

Check out these resources provided by The SHRM Foundation. Have you made your annual donation this year? If not, visit their website to do so, or bring it to an upcoming meeting.

THE AGING WORKFORCE - click for more information.

INTEGRATING AND ENGAGING VETERANS IN THE WORKFORCE  - An organization’s ability to support veterans transitioning into civilian life and work is critical.  Creating an inclusive place to work is key to retaining veterans.  The SHRM Foundation’s initiative designed to integrate and engage the over 400,000 currently unemployed veterans is underway.  We are creating the resources and programming HR professionals need to better hire, engage and retain veterans today, and for the future.    For more information and resources on employing military veterans, please visit our website at Integrating and Engaging Veterans in the Workforce today!

Back to top


What Does HR Certification Mean to You?

There are several reasons why an HR certification can matter, both personally and professionally. HR certification is a career-long commitment that can help demonstrate to your peers and your company that you are driven to be a successful human resources manager.

Prestigious HR Credentials:

  • Can help set you apart from those without it
  • May help increase your professional confidence and satisfaction
  • May increase earnings potential
  • Can result in greater respect from your organization
  • May make you a better candidate for a new job


Personal Benefits of Professional HR Certification

How is HR certification important to you and your career? There are many reasons why HR certification matters, but this question may be answered accurately by those who currently have an HR certification. According to the Value of Certification study by HRCI, when HR professionals were asked about the perceived benefits from achieving certification, the top-10 advantages were:

  1. Strengthens my résumé
  2. Provides me personal satisfaction
  3. Differentiates me from non-certified HR professionals
  4. Increases my chances of getting a better job outside my organization
  5. Helps me be more successful in my role as an HR professional
  6. Gains me respect from my organization (e.g. colleagues, superiors)
  7. Helps prove my worth/value to my employer
  8. Increases my earning potential
  9. Allows me to have a greater impact on my organizations business success
  10. Improves my career advancement opportunities within my organization.

Nationally Recognized HR Certification
The four most recognized types of HR certifications are: SHRM-CP, SHRM-SCP, PHR and SPHR. The SHRM-CP stands for the Society of Human Resource Management Certified Professional, and the SHRM-SCP stands for SHRM Senior Certified Professional. Additionally, the PHR stands for Professional in Human Resources, while the SPHR represents Senior Professional in Human Resources.

The differences between the four designations are the amount of relevant work experience and level of training. The SHRM-CP and PHR are basic certifications and on a similar level of experience, while the SHRM-SCP and SPHR are both senior-level certifications. Candidates need to meet certain requirements for each type of certification.

Don’t wait – jump start your career today by visiting or

Back to top



Back to top

Classified Ads

Back to top