Meeting/Event Information


November 28, 2017

Update from Arkansas Department of Workforce Services
November 28, 2017
11:30 AM - 1:00 PM
CHI St. Vincent's Hot Springs McCauley Room
300 Werner St
Hot Springs, AR 71913
with Steve Ezelle and Angela Buhrmester

$8.00 Member Ticket
$10.00 after 5:00 pm November 24

$10.00 Guest Ticket
$12.00 after 5:00 pm November 24

Speakers from Arkansas Department of Workforce Services will discuss: 
  • Know what the Veterans Treatment Court is and how it contributes to Human Resource manpower
  • The benefits of WOTC, what are some of the highlights to hiring using this tax benefit for your organization

  • Sealing Criminal Records and how the Workforce center assists those who have been incarcerated and seeking “second changes” employment

  • Unemployment Insurance Appeals Process

  • UI New Law changes for 218

  • UI Hotline


Stephen L. Ezelle is a Veteran of the US Navy (6 years) and has served at the Pentagon, Washington DC, as a Flag Staff Administrative Aide at the office of the Deputy Chief of Naval Operations Submarine Warfare. After his enlistment, it was in Jacksonville Florida where he spent 22 years before moving to Hot Springs.  He has served as Executive Director of Human Resources over three hotels before coming onboard to with the Arkansas Department of Workforce Services.  Currently, Stephen serves as the Disable Veterans Outreach Program Specialist, serving not only Garland County but also Pike and Montgomery Counties. He holds degrees in Marketing and Management, from Jones College, Jacksonville Florida, and a Masters of Business Administration (MBA) degree with a concentration in Human Resource Management from Keller Graduate School of Management.  Stephen Ezelle helps all Veterans (male and female) that have barriers to employment. Stephen also offers a wide range of programs and services for our Veterans assisting with job searches, helping those who need mental health assistance, help in creating resumes, assists with finding places for the homeless to live or provide food. 

Once a month, he serves on the Garland County DWI/Veterans Treatment Court with the Honorable Judge Meredith Switzer presiding. Stephen has been a member of this court for over 2 years when the late Honorable Judge David Switzer requested Stephen to be a member of his Court.

He is a recent recipient of Arkansas’, “Veterans Representative of the Year 2017” and nationally recognized by the DAV receiving the National Award “Disable Outreach Program Specialist of the Year 2017”.

Angela Buhrmester began her employment with the Department of Workforce Services shortly after graduating from Harding University in 1992. She began her employment as an Intermittent Interviewer in the Unemployment Insurance (UI) program.  After seven years working in the private sector, Angela began working for the Department again as an Intermittent Interviewer in the Unemployment Insurance program.  In 2005, she received a permanent position with the UI programs in the Automated Adjudication Systems Unit.  In 2007, she was selected to be an Unemployment Insurance Technician and worked with that unit until she was promoted to Division Chief in the Unemployment Insurance Administration in February 2016.

During her tenure with the Department of Workforce Services, Angela has processed UI claims, made determinations on eligibility for unemployment, audited claims, and provided assistance to field offices, employers and various interested groups. Currently, she is in charge of the Department’s Hotline program.

Some of the other duties Angela performs includes monitoring the Systematic Alien Verification for Entitlements (SAVE) Program, heading the performance measurement review team which grades UI non-monetary determinations for federal standards, and training employees on the Unemployment Insurance program.

1 hour SHRM and HRCI pending


WCASHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program.  It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit. 

Sponsored By:

The Department of Workforce Services (DWS) strives to provide employment security and in so doing promote the economic well-being of the state of Arkansas. Every effort is made to establish a functional, statewide system to accommodate the needs of Arkansas employers and residents.  Through DWS’ local offices, the needs of employers and job seeking individuals are facilitated by matching qualified workers with an employer’s specific employment needs.

DWS avidly supports Arkansas’ employer community and is cognizant of their needs. Local Employer Advisory Councils have been established across the state to listen to the needs and concerns of employers.  These councils play an active role in the community as vital information is disseminated to employers and feedback is gathered so that the delivery of service will continue to improve.

DWS offers many services to Arkansas job seekers and residents including: referral to suitable employment opportunities; job training assistance to economically disadvantaged individuals and those dislocated due to business closings, layoffs, and natural disasters; case management for disabled veterans; assessment of an individual’s needs and referral to supportive agencies and programs.

Community Involvement:

In November, we are holding a SOCK DRIVE to benefit the Eleanor Klugh Jackson House (also known as the Jackson House). We are collecting socks for all ages, and male and female. 

Eleanor Klugh Jackson House for Crisis Intervention Services, Inc., commonly known as "Jackson House," is an interfaith community crisis center which provides short-term emergency assistance for the basic needs - food, clothing and shelter, and nedicine without regard to race, creed, sex or nationality - and without imposing our values or beliefs upon those we serve. 

This non-profit service for emergencies and crisis intervention is designed to: 

  • Help clients utilize community resources

  • Provide clients with direct assistance whenever possible

  • Follow up with supportive counseling 

Jackson House is a vessel providing the place where community spirit comes together to provide for the needy men, women, and children of Garland County. Jackson House is a private, non-profit, 501 (c)(3) tax deductible organization funded by local sources and does not seek government funds.

Future Meetings/Events

June 26, 2018

Leadership & Ethics in the Workplace

June 26, 2018
11:30 AM - 1:00 PM

CHI St. Vincent's Hot Springs McCauley Room
300 Werner St
Hot Springs, AR 71913

with Minnie Lenox

July 31, 2018

July 2018

July 31, 2018
8:00 AM - 9:30 AM

CHI St. Vincent's Hot Springs McCauley Room
300 Werner St
Hot Springs, AR 71913


August 23, 2018

2018 Manager Seminar

August 23, 2018
8:00 AM - 4:00 PM

Hot Springs Convention Center
134 Convention Blvd
Hot Springs, AR 71901

15th Annual Event